Thank you for using HireRoo.

The issue that occurred today, where users were unable to access the HireRoo service, has now been fully resolved and the service is operating normally.

We sincerely apologize for any inconvenience this may have caused to our users. We will review and implement preventive measures to avoid similar incidents in the future.

Thank you for your continued support of HireRoo.

Overview of the Issue

  • Users were logged out of the HireRoo service and unable to sign in.

Time of Occurrence

  • September 29, 2025, 11:46 – 11:59 JST

Scope of Impact

  • Administrator accounts

Cause

  • An error that occurred during a server update