Regarding payment sites

The payment site is the frequency agreed upon at the time of contract. Basically, there are monthly and annual payments.

For monthly payments, the payment sites are as follows

  • The payment will be totaled based on actual usage at 11:59 pm on the day the contracted monthly billing cycle ends.
  • You will be billed for your actual usage the day after it is totaled.
    • For credit card payments, the payment is executed at this time.
    • For bill payment, an invoice will be sent to your registered email address from the stripe.com domain.
      • In the case of invoice payment, payment is due at the end of the month following the month in which the invoice is sent.
  • The issued invoices can also be viewed within HireRoo. For more information, please click here.

Who do I contact if I have billing-related questions?

If you have specific billing-related questions about your HireRoo account, you can email the billing team directly at  sales@hireroo.io.