Issue a Retest

Retests can be issued when a candidate needs to take the test again.
No additional selection fee is incurred since the already issued test is reused.

  • Please note that once a retest is issued, you will not be able to review the results (scores, playbacks, etc.) submitted before the retest is issued.
  • The technical review and final evaluation associated with the test prior to the reissue will also be deleted.
  • Once a test reissue is confirmed, it cannot be restored to its original state.
  • Select "Reissue the Test" from the three-point reader in the upper right corner of the Selection Details screen.
  • Set the following items and click the "Confirmation" button.
    • Questions: You can select from the questions that were issued last time.
    • Time Limit: You can set the time limit within the previously set time limit.
    • Test Submission Deadline: By default, the test is due in one week. Change as needed.
    • Reason for Retest: Enter your choice and details.

Questions deselected for a retest will not be available for subsequent retests.

  • Confirm the details of the retest, check the "Agree to the Notes" box, and click the "Issue Retest" button.
  • If the invitation method is set to "Email" (where the candidate's email address is registered and an email is sent at the same time the exam is issued), an email will also be sent when the retest is issued.

This completes the retest issuance. Candidates can retest from previous links, so there is no need to share a new link.


Next Steps